Litume® Online Shop product are fully warranted against defects in materials and workmanship with a lifetime guarantee. 

If you're unsatisfied with products you purchased from Litume® Online Shop, you can return your item(s) as follows:

• Items purchased online can be retuned within 7 days after item(s) received.
• You must have an original receipt or packing slip to complete your return.
• Item(s) must be unused and unwashed.
• Custom products are final an are not eligible for returns, exchanges, changes, alterations.
• Item(s) purchased at a 3rd party or re-seller must be returned at those locations and are subject to their return policy.
• Item(s) such as underwear is not returnable. 
• Item(s) has un-returnable sign on it is not returnable.
• Before shipping your return item(s), you need to find your Order No. and provide it to Litume® Online Shop customer service by clicking Message button on the top of right page.
• International packages may be subject to customs duties and import fees. The exact amount of these fees is determined by your local customs law. We recommend consulting your local customs office for more information on import taxes, duties and handling fees.